If there are emergencies, we will do our best to accommodate your request. These requests often cannot be completed without speaking with a representative from your insurance company, and sometimes their medical director must have a conversation with one of our physicians.  Most insurance companies have a policy in place, stating that if you don’t have the referral completed when you see the physician, get your radiology study, etc, then you will be held responsible for all charges.  You can call us and follow the phone prompts to leave a message with our Medical Assistants, or email us at refills@patients-first.com