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Practice news, updates, and policies

   Allure Medspa has returned our practice!  To increase the variety of services that we can offer, we are now happy to offer medical spa services and primary care services all under one roof.

   Dr. Jeremy McConnell is seeing patients four days a week (Monday thru Thursday) with some intermittant Friday hours.  He is scheduled for patients until 8PM on Tuesday .  

    Dr. Berland is scheduled to see patients until 8PM on thursday . 

    As mentioned on the front page, Bobbie Bullian is now with the Patients First family.  She brings with her a great deal of experience, including the last 10 years with a cardiologist.

   We are beginning to incorporate online requests for appointments.   To request an appointment online, please email Tania@patients-first.com.   Please note that even though she checks her emails several times per day, the email method isn't the most appropriate way to request same day appointments..  .

   Your prescription medications can now be refilled by email.  To do so, email us at refills@patients-first.com.  Please make sure that you leave us all pertinent information, including name, date of birth, your phone number, medication, dose, frequency, and pharmacy number.  We will make every effort to complete the request within 48 hours.  Please note that we will not fill antbiotics without an office visit.  For some medications, we must first see you to make sure that the medications are safely doing their job. This may require labs and/or physical examination.  We will not be checking email over the weekend.  If you don't receive a confirmation email within 48 hours, please call to make sure that we have received your email .

   72 hours are required to complete all referrals and authorizations.  If there are emergencies, we will do our best to accommodate your request. These requests often cannot be completed without speaking with a representative from your insurance company, and sometimes their medical director must have a conversation with one of our physicians.  Most insurance companies have a policy in place, stating that if you don't have the referral completed when you see the physician, get your radiology study, etc, then you will be held responsible for all charges.  You can call us and follow the phone prompts to leave a message with our Medical Assistants, or email us at refills@patients-first.com